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| » General: |
| 1. |
Can I buy a vehicle(s) as a private buyer? |
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Yes, you can. We welcome both professional and private buyers. However, as we may not be familiar with the laws and regulations in your country, we are unable to offer advice on importing to your country or to take any responsibility for legal problems incurred as a result of privately importing vehicles. Depending on the country, it may not be possible to import some vehicle models. We suggest that you check the registration laws in your country before placing the order. |
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| 2. |
Can I buy vehicles which are not listed on your stock list? |
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Yes, you can. Please send us the details of vehicle(s) you are looking for and your shipping information through the inquiry / order form on the Inquiry page or e-mail / fax. |
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| 3. |
Do you give any warranty for the vehicles? |
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No, we don't, but instead we disclose details such as any interior/exterior damage and the mileage (the distance the vehicle has been driven) for each vehicle. We have a vehicle grading system (known as the Inspection Grade) according to which all vehicles are evaluated by our inspectors after general maintenance has been carried out. This provides the buyer with all the information necessary on the vehicle(s) for purchase. |
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| 4. |
How do I know I can trust you? |
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We are officially licensed as a dealer in secondhand goods such as used vehicles, machinery and electrical products by the Ibaraki Police Department. We are also member of JUMVEA(Japan Used Motor Vehicle Exporters Association), the biggest online network of auto dealers in Japan. If you would like to see references, these organizations would be happy to provide them on request. By way of identification, we can also send you copies of our dealer license and the representative's passport if necessary. |
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| 5. |
What will you do, if vehicle that want to purchase after pay deposit? |
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In this case, we will accept pay back deposit and will search other vehicle with high priority. |
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| [Back To Top] |
| » Trade Terms |
| 1. |
What is FOB (Free on Board)? |
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FOB (Free On Board): The seller delivers the goods on board the vessel at the named port of origin (loading) at seller's expense. The buyer is responsible for the main carriage/freight, cargo insurance and other costs and risks. |
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| 2. |
What is CIF? |
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CIF (Cost Insurance and Freight): The seller insures the cargo and delivers the goods to the named port of destination (discharge) at the seller's expense. The buyer is responsible for the import customs clearance and other costs and risks. |
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| 3. |
What is CRF/C&F? |
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CRF (Cost and Freight): The seller delivers the goods to the named port of destination (discharge) at the seller's expense. The buyer is responsible for the cargo insurance and other costs and risks. The term CRF was formerly written as C&F. Many importers and exporters worldwide still use the term C&F. |
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| [Back To Top] |
| » Payment |
| 1. |
How can payments be made? |
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We currently accept payment via bank wire transfer (T/T) only, and are not able to accept payment by credit card or other methods. Please therefore be prepared to remit all payments by wire transfer to our bank account.
Please note that all bank charges are the responsibility of the customer. |
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| 2. |
Where to send payment? |
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Please refer to Bank Details on the About Us page. For further information, please contact us directly
For further information, please Contact Us. |
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| 3. |
Do you accept credit card payment? |
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No, we don't. Credit card payment is currently not available. |
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| 4. |
Do you deal with foreign currencies? |
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We currently only accept payment in US dollars. |
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| 5. |
Do you accept L/C? |
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We currently only accept payment by T/T., but on request we may consider payment by L/C dollars subject to extra charge (500 USD) for exchange rate fluctuations. |
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| 6. |
How can I see the prices in my currency? |
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You can convert USD to other currencies at this currency converter http://www.xe.com/ucc |
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| 7. |
What are your payment terms? |
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Payment should be made in US dollars for exchange rate fluctuations. Pre-payment must be made in full by T/T and reach our bank account within ten(10) calendar days of the Proforma Invoice date. If payment is not received as outlined above, the order will be automatically cancelled. To avoid this, we suggest that you fax us proof of the T/T upon completion of the remittance procedures.
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| 8. |
Do you offer credit? |
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No, we do not. We will make arrangements to ship your vehicle(s) only after receipt of your payment is confirmed by our bank. |
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| [Back To Top] |
| » Shipping |
| 1. |
How much does it cost for shipping? |
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Please refer to the Ocean Freight page and get a rough idea of the freight costs from Japan to the country of export using our freight calculation system based on the Pure Car Carrier rate. Please note this is for reference purposes only. The exact freight costs will be specified on our proforma invoice / invoice. |
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| 2. |
Can you provide information on shipping schedules? |
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Yes, we can. We will inform you once the booking for your vehicle shipment is confirmed. |
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| 3. |
Can I insure my shipment? |
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Yes, you can. If you indicate during the order process that you wish to insure your shipment, we can arrange insurance for you for an extra charge. |
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| 4. |
How long will it take to receive the vehicle I order? |
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Depending on the destination, it usually takes about 2 to 8 weeks from when the vehicle leaves the port in Japan. We have tie-ups with a number of different shipping companies, and use the best shipping option for each destination port according to the services available. |
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| 5. |
What documentation will I receive? |
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You can receive the following documents by EMS, DHL, etc immediately after vehicle shipment:
1. Bill of Lading
2. Invoice
3. Export Certificate (Japanese & English translated copy)
If you need any other documentation to import vehicle(s) to your country, please indicate this before placing the order. |
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